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The Certified Hospitality Sales Professional (CHSP®) is the most prestigious certification available to all areas of hospitality sales to include the selling of rooms, conventions/conferences, and banquets/catering. It is part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise.
Globally recognized, the CHSP® is a highly respected professional credential that validates your advanced knowledge in the hospitality industry. It is an honor awarded to lodging professionals whose leadership and managerial abilities are exemplary.
Achieving the CHSP® certification announces that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities.
The CHSP® exam consists of 100 multiple-choice questions that must be answered within a two hour time period. All test questions are designed to test the candidates mastery of various competencies derived from six key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:
The Marketing Plan
Business and Leisure Travelers
Travel Agents and Meeting Planners
The Sales Office and Reservations
Revenue Management
Personal and Telephone Sales
Candidates must submit an application and meet the necessary prerequisites. All online exams require that examinations be administered under the supervision of a proctor.
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